Return & Exchange Policy

We want you to love what you wear. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: Items must be returned within [07/15] days of the delivery date.
• Condition: Items must be unworn, unwashed, and in original condition, with all tags attached.
• Non-returnable items: Final sale items, undergarments, and customized products cannot be returned.

Exchanges

• We offer exchanges for the same item in a different size or color (subject to availability).
• If the requested item is out of stock, a store credit or refund will be issued instead.

How to Initiate a Return/Exchange

1. Contact us at [email/contact form link] with your order number and reason for return.
2. We’ll send you a return label (if applicable) and instructions.
3. Pack your item securely and send it back.
4. Refunds will be processed within [5–10 business days] after we receive your return.

Shipping Costs

• Returns: Shipping charges are non-refundable. Return shipping is at the customer’s expense unless the item is defective.
• Exchanges: We’ll cover the shipping cost for one-time size/color exchanges.

Defective or Incorrect Items

If you receive a damaged or incorrect item, please contact us within [7 days] of delivery. We’ll make it right at no cost to you.